Is GAMH An All Ages Venue? 
– All Ages 6 and up!

Is GAMH ADA accessible?
– GAMH prides itself on ensuring everyone gets to see the show. Please call the box office a day or two before the show and let us know you need ADA accommodation, and we’ll be happy to help. 

Where Can I Park?
– GAMH validate parking for the 1000 Van Ness Garage which is located at Polk & O’Farrell, half a block away from GAMH.

Please check their updated hours here. The 1000 Van Ness Garage is typically open until 11pm Sunday through Thursday / 12am on Friday and Saturday, but will in most cases stay open later when we have shows at the Great American Music Hall. 
Please check with the parking attendants at their management office on Floor A for nightly closing time or at their listed contact numbers.
Do you have any hotel recommendations in the area?
We suggest Stanford Court located at 905 California St, San Francisco, CA 94108 which is a 5 minute drive from the Great American Music Hall. Please click here for more info and a special discounted rate for GAMH patrons.

What’s Your Camera Policy? 
– No professional cameras (i.e. anything with a detachable lens) are allowed without an approved photo pass. Phones and small cameras are fine unless otherwise requested by an artist.

Is There A Bag Policy? 
– No need to ditch the bag! Just know all bags are subject to search upon entry.

Is seating available?
– Seating is limited, and varies among shows. All seating is first come, first served. 

If a show is sold out can I buy a ticket at the door? 
– Unfortunately, we don’t hold any tickets for sale at the door—if a show sells out in advance, then it is sold out entirely.

How can I buy a ticket?
– Tickets should only be purchased here on our website (GAMH.COM) or at the Great American Music Hall box office. We do not sell tickets over the phone. 

Can I buy a ticket without fees?
– Yes, you can purchase a ticket without additional fees at the Great American Music Hall box office.

Can I get a refund?
– Unless the headlining act has cancelled or postponed, all ticket sales are final.

When is the box office open?
– The GAMH box office is open on Fridays starting at 12pm, as well as every night we have a show, starting 2 hours before the listed Door time. Please see our current calendar here.

Can I give my ticket to a friend?
– If you want someone else to use your tickets, you can either forward them the PDF or print it out and hand it to them.

Can I bring food or beverages into the venue?

– Sorry, no outside food or beverages.